Julia M.
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I enjoy using this app, though two tweaks would make it more appealing. Scheduled top-ups could include an option to recharge one day before renewal, since promotions last 30 days and the billing cycle rarely aligns when months have 31 days. A small data bonus for each automatic scheduled recharge would also motivate more users to enable that feature.
Karla S.
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This is a practical app for mobile top-ups and makes it easy to check recharge history and payment options. I only wish it let me pick internet packages and monitor 4G usage right inside the app, without needing a separate carrier account app.
Lucas S.
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Overall the app is solid, but one flaw stands out: only the lower recharge amounts stay active. I tried topping up a larger amount and could not finish the payment—I had to wait a full day before trying again. Please look into this restriction.
Renato G.
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The carrier should treat this app as the model for its other products—the main account app feels weak by comparison. This one is fast, intuitive, and easy to handle. Payment options are excellent, with credit cards and digital wallets supported. Great overall experience.
Debora V.
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Very disappointing. The instant payment option keeps failing with errors, and credit card payments do the same. What is the point of this app if recharges never go through? I contacted support twice with no real fix. It should make life easier, but reliable help is missing.
Wesley O.
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Since Saturday I've been trying to top up without success. At checkout every payment method shows as unavailable right now, including instant Pix. These carrier apps feel unreliable and only seem to work when they feel like it.
Fabio S.
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The interface looks polished, but the app freezes a lot and I often fail to top up or schedule the next recharge. I have three lines yet only one works for payments and scheduling — errors appear, amounts vanish, or the number disappears and I cannot add it again. A password or biometric lock would help since my card and banking details are stored inside.
Alvaro S.
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Credit card top-ups stopped working for me. The app claims I exceeded the saved card limit, but account settings show no cards registered. I reinstalled, cleared app data, and the same message keeps coming back. Really inconvenient.
Joao R.
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For almost two months I have not been able to recharge through the app — every attempt ends in an error. It feels very unstable. I hope the team can investigate and fix this soon.
Henrique S.
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Awful service. The platform is down again and again — I cannot top up through the app or the website. How does a company built on mobile recharges fail so badly at the one thing that matters? I am ready to switch carriers because reliability keeps dropping.